The videos aren’t showing up or are showing up incorrectly
- Do you have adobe flash player and is it updated? You can check here: https://get.adobe.com/flashplayer/
- Is your computer system up to date? Sometimes a small computer glitch can cause videos to show incorrectly. This can usually be corrected by making sure your computer system is current.
- Try emptying your browser cache - here's a visual guide if needed: http://www.refreshyourcache.com/en/home/
- Is your browser working or possibly causing the issue? Try using Google’s free Chrome browser located here: http://www.google.com/chrome/
We’ve worked hard to optimize this site to work on almost all browsers and systems, but if you’re still having trouble, contact us and we will help you troubleshoot further.